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Status Codes

StatusMeaningAction
SyncedDocument is currentNo action needed
PendingAwaiting processingWait for sync to complete
SyncingCurrently processingWait for completion
StaleSource has updatesRe-sync to update
ErrorProcessing failedCheck error, retry sync

Paused syncing​

New sync work is refused for the whole organization while one of these applies. Running jobs pause and automatic work waits; nothing counts as a failure.

ResponseCodeMeaningAction
402STORAGE_SYNC_BLOCKEDA storage bill is unpaidAdd credits to cover it
403TERMS_ACCEPTANCE_REQUIREDNo Owner has accepted the current TermsAn Owner accepts them on Accept the Terms
409BUSINESS_DETAILS_REQUIREDRequired business details are missingAn Owner adds them in Settings → Organization